WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Part-time | Swing Shift; Schedule varies based on property needs, including evenings, weekends, and holidays
Salary Range: $7.00/hr, plus tips.
Benefits begin on the first day of employment and may include full insurance coverage, 401(k) with immediate vesting and company match, vacation, holiday and sick leave, quarterly incentive programs, and discounted meal options.
Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.
The Beverage Server is responsible for providing prompt, courteous beverage service to guests while ensuring exceptional hospitality and compliance with all liquor laws and company policies. This role contributes to a positive guest experience through efficient service, accurate order handling, and maintaining a clean, professional appearance at all times.
Provide prompt, friendly, and efficient service of beverages to guests.
Accurately input drink orders into the Point-of-Sale (POS) system.
Prepare and garnish drinks according to established standards.
Retrieve and clear used glassware in a timely manner.
Maintain knowledge of drink menus and promotions to assist guests.
Comply with all local, state, and federal liquor laws, as well as internal policies and procedures.
Follow all guidelines under S.M.A.R.T. or T.I.P.S. training for responsible alcohol service.
Maintain proper balance of assigned server bank, where applicable.
Promote positive guest and team relations by maintaining a professional appearance and demeanor.
Attend required meetings and training sessions.
Perform additional duties as assigned.
Required:
Must be 19 years of age or older.
High school diploma or equivalent education required.
Previous customer service experience preferred.
Ability to operate POS systems and touch-screen devices.
Demonstrated commitment to guest service excellence and ethical conduct.
Ability to work flexible schedules, including nights, weekends, and holidays.
Preferred:
Previous experience using mobile devices or tablet applications.
ServSafe and Alcohol Awareness certifications.
Frequent walking and standing for extended periods.
Ability to lift and carry up to 50 lbs. as needed.
Exposure to secondhand smoke, loud noise, and temperature variations.
Frequent bending, reaching, and manual dexterity required for serving tasks.
Must be able to work in a fast-paced, high-volume environment.
Swing Shift - This position requires flexibility, including availability for evenings, weekends, holidays, and extended hours based on business needs.
WarHorse Gaming Lincoln, LLC is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening. Employees may also be subject to random drug screenings during their employment.
A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
TRAVEL REQUIREMENTS: Travel is not required for this position.
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? ServSafe, Alcohol Awareness
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT:
2 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
2 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
2 Exposure to work safety hazards
1 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required
PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
2 Physical strength to handle routine kitchen materials and tools
3 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest
MENTAL EFFORT:
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
1 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculations
COMMUNICATION:
1 Fluency in English
1 Fluency in another language preferred.
1 Verbal communication
1 Written communication
1 Non-verbal communication
SENSORY ABILITIES:
1 Ability to see
1 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
1 Sense of touch
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