Slot Technician I

WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Grave Shift; Schedule varies based on property needs, including evenings, weekends, and holidays

Compensation & Benefits

• Salary Range: $21.00/hour

• Comprehensive benefits package:

• Federal Employees Medical Coverage (Medical, Dental, Vision)

• 401(k) with immediate vesting & company match

• Discounted meal program

• Vacation, holiday, and sick days

• Quarterly incentive program

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.

• Accountable – To always do what’s right.

• Team-Focused – For inclusive progress.

• Innovative – In creating solutions.

• Visionary – In our purpose and direction.

• Excellence – Through learning and performance.

Position Summary
The Slot Technician I is responsible for the installation, repair, relocation, and preventive maintenance of slot machines and related equipment. This position ensures minimal downtime, compliance with regulations, and an exceptional guest experience.

Key Responsibilities

• Perform preventive maintenance to ensure slot machine serviceability and maintain repair records.

• Maintain equipment to approved standards and schedules, striving for maximum game uptime.

• Assist guests with property and game information as needed.

• Perform urgent repairs and maintenance in accordance with manufacturer guidelines and departmental procedures.

• Inspect all new machines and conversion kits prior to installation on the gaming floor.

• Collaborate with Slot Operations and management to ensure smooth technical operations.

• Troubleshoot and repair electronic gaming equipment down to the component level.

• Communicate technical issues clearly to team members and management.

• Investigate and resolve slot variances in compliance with company policies.

• Secure all company-issued items (keys, radios, devices) and follow company safety standards.

• Attend required training sessions.

• Comply with the Company Compulsive and Problem Gambling Plan, including regulations regarding service to minors and intoxicated persons.

• Perform additional duties as assigned.

Qualifications & Experience

Required:

• Must be 21 years of age or older

• High school diploma or GED

• One (1) year of experience as a Slot Technician or in a related field

• Experience with slot machines, electronics, or PC technical systems (degree or certification preferred)

• Proficiency in Microsoft Office Suite and slot systems

• Strong organizational, problem-solving, and analytical skills

• Ability to interact with mobile devices and touchscreen technology

Preferred:

• Prior use of smartphones and/or tablet applications

• Demonstrated ability to train others

Work Environment & Physical Requirements

• Exposure to loud noises, smoke, cramped spaces, and varying temperatures

• Regular movement across casino floor; ability to lift up to 75 lbs.

• Requires mobility, agility, dexterity, balance, coordination, and endurance

• Prolonged periods of concentration and decision-making

• Frequent verbal and written communication

Schedule
This position requires flexibility, including evenings, weekends, holidays, and extended hours based on business needs.

Drug-Free Workplace
WarHorse Gaming is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening. Employees may also be subject to random drug screenings during employment.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact

• Guided by strong NATIVE values and tribal-owned purpose

• Career stability and opportunities across diverse industries

• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable laws.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License

Other Certifications? N/A

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENT

Rating Scale

0 – Not Applicable to This Position

1 – Normal: Conditions Similar to Everyday Life

2 – Above Average: Beyond Normal Levels

3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:

1 Accessibility of all worksites required for the position

1 Exposure to weather and temperature extremes

2 Exposure to darkness

2 Exposure to cramped spaces

2 Exposure to loud noises

1 Exposure to chemicals and fumes

1 Exposure to dust

1 Exposure to heights

2 Exposure to work safety hazards

3 Exposure to secondhand smoke

2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:

2 Physical mobility: movement from place to place on the job, considering distance and speed

2 Physical agility: ability to maneuver body while in place

2 Ability to lift up to 75+ lbs.

2 Physical strength to manage routine office materials and tools

2 Dexterity of hands and fingers

2 Dexterity of feet

2 Physical balance: ability to maintain balance and physical control

2 Coordination: including eye/hand, hand/foot, etc.

2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:

2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks

2 Memory, considering the amount and type of information

2 Complexity of decision making

2 Time pressure of decision making

2 Analytical thinking

2 Conceptual thinking

2 Ability to compute basic math calculation

COMMUNICATION:

1 Fluency in English

0 Fluency in another language

3 Verbal communication

3 Written communication

1 Non-verbal communication

SENSORY ABILITIES:

3 Ability to see

3 Ability to distinguish colors

1 Ability to hear

0 Ability to smell

0 Ability to taste

1 Sense of touch