Cage Cashier 

WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Grave Shift; Schedule varies based on property needs, including evenings, weekends, and holidays

Compensation & Benefits

• Salary Range: $17.00/hr, plus tips

• Comprehensive benefits package: 
    • Federal Employees Medical Coverage
    • Full Insurance Coverage offerings
    • 401K Company Match and 100% Vesting Immediately
    • Quarterly Incentive Program
    • Vacation, Holiday & Sick Days
    • Discounted Meal Program

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.

• Accountable – To always do what’s right.

• Team-Focused – For inclusive progress.

• Innovative – In creating solutions.

• Visionary – In our purpose and direction.

• Excellence – Through learning and performance.

Position Summary

The Cage Cashier is responsible for safeguarding company assets, accurately balancing assigned cash drawers, and providing financial services to guests in a professional and courteous manner. This position processes chip redemptions, ticket payouts, check cashing, and other transactions, while supporting player club services and maintaining compliance with gaming regulations and company procedures.

Key Responsibilities

• Safeguard company assets and follow all internal control standards

• Accurately balance assigned bank at the beginning and end of each shift

• Process guest transactions including:

  • Cashing chips, gaming tokens, and TITO (Ticket-In, Ticket-Out) vouchers

  • Redeeming slot machine payout tickets and vouchers for cash or cash equivalents

  • Cashing personal and travelers checks

  • Performing debit card and EFTPOS cash advances

  • Conducting rolling chip exchanges

• Issue and replace player club cards, assist guests with club issues, and provide player rewards information

• Maintain accurate and legible balance sheets and transaction records

• Assist Cage Supervisor in maintaining accurate shift records

• Maintain confidentiality of all internal activities and sensitive information

• Provide professional, courteous customer service in all guest interactions

• Perform other duties as assigned

Qualifications & Experience

Required:

• Must be 21 years of age or older

• High school diploma, GED, or relevant experience

• Strong organizational skills and attention to detail

• Excellent customer service skills

• Strong analytical and problem-solving skills

Preferred:

• Previous experience in gaming or banking operations

Work Environment & Physical Requirements

• Frequent movement across casino floor and Cage area

• Ability to lift up to 50 lbs. and perform prolonged standing and walking

• Exposure to secondhand smoke, noise, and standard gaming environment conditions

• Use of hands, fingers, and fine motor skills for cash handling and computer tasks

• Regular use of verbal, written, and non-verbal communication for guest and team interactions

Schedule

This is a full-time position. Team members must be able to work varying schedules, including evenings, weekends, and holidays, to meet property business needs.

Drug-Free Workplace

WarHorse Gaming is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening. Employees may also be subject to random drug screenings during employment.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact

• Guided by strong NATIVE values and tribal-owned purpose

• Career stability and opportunities across diverse industries

• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:
1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
2 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required

PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
1 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs
2 Physical strength to handle routine office materials and tools
1 Dexterity of hands and fingers
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
2 Ability to compute math calculations

COMMUNICATION:
2 Fluency in English
0 Fluency in another language
2 Verbal communication
2 Written communication
2 Non-verbal communication

SENSORY ABILITIES:
2 Ability to see
2 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
2 Sense of touch