Job Title:                    Billing Clerk III

FLSA Status:             Non-Exempt

Leading Tier:             Leading Self

Responsible for the timely and accurate billing for Ho-Chunk, Inc. and its subsidiaries.  Generate and upload fixed price and standard customer invoices based on contractual data, deposit and post daily cash receipts, follow up with customers on payment status, and provides backup relief for accounts payable activity. Under general supervision. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation for unexpected tasks.  Work is checked since errors may cause delay or expense. Has a role in working with accounting managers on making billing decisions, crafting work instructions, training and assisting new employees, and revising processes for efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with operations and accounting staff to bill out projects, primarily for government agencies, in a timely and accurate manner through system uploads, email, and mail.
• Set up sales and purchase orders for recurring billing needs.
• Receive, review, and deposit customer payments and apply them to sales invoices through a system ERP. Use customer systems to research issues.
• Assess payment status and contact customers for payment inquiries and corrections.
• Follow up with operations on open sales order status issues.
• Work independently and within a team on special and nonrecurring and ongoing projects.
• Provide positive customer experience with written and verbal communications.
• Support the AP department with occasional invoice receipt, vouchering, and payment processing as needed.
• Create and maintain work instructions.
• Assist in training new personnel and other departments as needed.
• Review invoice revenue and cost to confirm accuracy.
• Provide feedback and suggestions for process improvements to manager.
• Maintain strict confidentiality in regard to sensitive materials that incumbent may come across.
• Other job related duties as assigned by immediate supervisor.

SKILLS AND QUALIFICATIONS

• Solid understanding of basic bookkeeping and account receivable principles.
• Data entry skill.
• Hands-on experience with spreadsheets and ERP’s.
• Proficiency in MS Office.
• High degree of accuracy and attention to detail.
• Ability to read and analyze detailed contracts.
• Government contract experience PREFERRED.

• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

EDUCATION AND EXPERIENCE

Associates degree (A.A.) or equivalent from two-year college or technical school; or two or more year’s related experience and/or training; or equivalent combination of education and experience.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

TRAVEL REQUIREMENTS 

Some travel within 2 hours may be required on a non-regular basis

AAP/EEO Statement

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.