Casino Operation Intern

Job Title:                     Casino Intern

Department:              WarHorse Casino

Reports to:                 Casino Operations

Location:                     Lincoln, NE

Status:                        Non-Exempt

Summary

The Casino Intern position at WarHorse Casino offers an invaluable opportunity for individuals to gain practical experience in the dynamic world of casino operations. This role involves providing administrative support, data entry, assisting with purchasing, coordinating onboarding tasks, scheduling, and learning the fundamental operations and procedures on the casino floor. The intern will work closely with various departments to contribute to the overall success of the casino while developing essential skills and knowledge within the industry.

Essential Functions:

• Perform administrative assistant duties, including filing, organizing documents, and managing correspondence.
• Accurately enter data into electronic systems and databases.
• Assist in ordering and purchasing activities, coordinating with vendors, and tracking deliveries.
• Support the onboarding process for new hires by coordinating orientation schedules and assisting with paperwork completion.
• Assist in scheduling meetings, appointments, and events for departmental staff.
• Provide operational support as needed, including assisting with customer inquiries and resolving issues.
• Learn basic operations and procedures on the casino floor by shadowing experienced staff members.

Competencies:

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Willingness to learn and adapt to new challenges and responsibilities.

Supervisory Responsibility:

This position does not have supervisory responsibilities.

Work Environment:

The work environment for this position is primarily indoors, within the casino setting. The intern may be required to spend time in office areas as well as on the casino floor, which may be noisy and involve exposure to tobacco smoke.

Physical Demands:

This role may require prolonged periods of sitting, standing, and walking.

Position Type/Expected Work Hours:

The intern will work forty (40) hours per week, with a flexible schedule to accommodate academic commitments if applicable.

Travel:

Travel is not expected for this position.

Experience:

No prior experience is required.

Previous experience in a customer service or hospitality-related role is advantageous.

To be considered for this position, applicants must attach a copy of their unofficial transcripts along with their application. This is a required document and applications submitted without it will have a delay in their review.  This can be done on this page in the “Additional Attachments” section.

Education:

Currently enrolled in a college or university program, preferably with a focus on hospitality management, business administration, or a related field.

Additional Qualifications:

Must be at least 19 years old.

Ability to pass a background check and obtain any required gaming licenses or permits.

Positive attitude and willingness to contribute to a team-oriented environment.

Security Clearance

None required for this position.

AAP/EEO Statement

Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Signatures

This job description has been approved by all levels of management:

Manager____________________________________________________________________________________________

HR___________________________________________________________________________________________________

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

Employee____________________________________________________ Date_________________________________