Job Title:                     Assistant Manager

FLSA Status:               Non-Exempt

Leading Tier:               Leading Others

SUMMARY

This position will assist in the responsibility of the overall operation, financial performance and growth of Rez Cars.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Creating and maintaining a welcoming and pleasurable business environment
• Greeting each customer in a professional manner each and every time
• Learning and owning the organization of sales files/records, AR tracking of customers, sending weekly payment reminders.
• Educating customers on buying process/unit rentals
• Focusing on service retention for purchased vehicles
• Assisting in Titan Storage duties as needed. Keeping units filled once vacant, sales reporting, auction scheduling
• Assisting in legal submissions and follow up for non-paying customers
• Preparing and delivering operational/financial reports to Sales Manager & Capital leadership
• Ensuring all state/local laws and regulations are followed
• Assisting in transportation of purchased vehicles to and from auto auctions, when needed
• Preparation of automobiles for resale, such as detailing, parking, etc.
• Minor auto repair, such as winterization, fluid checks, operating inspections, wiper blade renewal, etc.
• Assisting Manager with car sales when necessary. Preparation of paperwork, ensuring all information is accurate
• Snow removal and pick up of debris around the lot.
• Building janitorial duties as needed.
• Transporting automobiles to service contract providers as needed.
• Contact customers for both car sales and repair work.
• Set up appointments for repairs, pick-ups, and deliveries.
• Work hours as directed by the Rez Cars Sales Manager.
• All other job related duties as assigned by immediate supervisor.
• Always maintaining confidentiality

SKILLS AND QUALIFICATIONS

• Ability to effectively present information to customers
• Broad knowledge in Microsoft Excel and other supporting internal software.
• Maintain a Dealer’s License, Salesperson License, and any other applicable license to legally purchase and sell automobiles.
• Thorough knowledge of cars' mechanical and electronic systems and competence with a variety of electronic tools
• Ability to stand for long periods of time, must be able to lift up to 50 pounds of force occasionally
• Strong communication skills, both oral and written
• Maintains a valid Driver’s License and be insurable under company insurance provider/program

EDUCATION AND EXPERIENCE

• Requirement of 2 years higher education or equivalent certificate.
• One or more years of sales experience, preferably in automobile sales, is recommended.

SUPERVISORY RESPONSIBILITY

The Assistant Manager will oversee and direct the daily operations of sales associates, service technicians, and administrative staff, ensuring efficient workflow, providing leadership and performance feedback, managing schedules, addressing staffing needs, and fostering a positive work environment.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Our Values:

Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence.

AAP/EEO Statement

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

ROLE/LOCATION SPECIFIC ESSENTIAL FUNCTIONS

• Same as Essential Functions listed above.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Typical days and hours of work are Monday through Friday, 9:00 am, to 5:00 pm. Evening and weekend work may be required as job duties demand.

TRAVEL REQUIREMENTS

No overnight travel is expected for this position. There may be occasional local day travel.

CLEARANCE/LICENSE REQUIREMENTS

None required for this position.

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.