WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Schedule varies based on property business needs
Salary Range: Based on Experience
Comprehensive benefits package:
• Federal Employees Medical CoverageHo-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.
The Slot Manager is responsible for the daily management and operational oversight of slot operations within the casino. This role ensures efficient staffing, performance management, regulatory compliance, and service excellence across the slot department.
The position provides leadership to slot operations team members, supports departmental goals, and promotes a motivating environment that enhances both team member performance and guest experience. The Slot Manager ensures all activities align with company policies, gaming regulations, and internal controls while maintaining operational efficiency throughout the gaming floor.
Oversee daily operations of the slot department, ensuring appropriate staffing levels and operational readiness.
Provide leadership, coaching, and performance management to slot operations team members.
Conduct performance evaluations and deliver ongoing feedback to support professional development.
Participate in the interview and selection process for slot operations candidates and recommend hiring decisions.
Provide recommendations regarding team member transfers, promotions, suspensions, and terminations.
Collaborate with Human Resources to address escalated employee relations matters.
Ensure team members comply with company policies, procedures, and internal controls.
Monitor operational effectiveness and recommend improvements to enhance efficiency and guest experience.
Maintain strong working knowledge of applicable federal, state, and local gaming laws and regulatory requirements.
Monitor departmental activities to ensure compliance with internal policies and gaming regulations property-wide.
Coordinate staffing and operational support for promotions, special events, and peak gaming periods.
Provide position-specific training and ensure team members complete required compliance and operational training.
Conduct regular walk-throughs and observations to maintain operational efficiency and guest service standards.
Address internal and external guest concerns with professionalism, patience, and diplomacy.
Manage multiple priorities while meeting operational deadlines in a dynamic hospitality environment.
Promote a positive and motivating work environment for team members.
Maintain secure control of assigned equipment including radios, keys, and handheld devices.
Maintain knowledge of industry practices through ongoing training and education.
Ensure compliance with the Company Compulsive and Problem Gambling Plan and regulations prohibiting service to minors or intoxicated persons.
Promote a safe work environment by following company and departmental safety standards.
Perform other duties as assigned.
Required:
Strong organizational skills and attention to detail.
Strong analytical and problem-solving abilities.
Demonstrated leadership and supervisory skills.
Proficiency in Microsoft Office Suite or related software.
Comprehensive understanding of player tracking systems and complimentary guidelines consistent with industry standards.
Preferred:
Bachelor’s degree in marketing, hospitality management, business administration, or a related field.
Five (5) years of gaming operations experience.
Three (3) years of supervisory experience in a gaming or hospitality environment.
A satisfactory combination of education and experience may be considered in lieu of specific experience requirements.
Frequent movement throughout the casino floor and operational areas.
Exposure to typical gaming environment conditions including noise and secondhand smoke.
Frequent communication with guests, team members, and leadership staff.
Ability to operate office and gaming-related equipment including computers, radios, and handheld devices.
Ability to remain stationary for extended periods when performing administrative tasks.
Due to the dynamic nature of the hospitality and gaming industry, team members must be able to work varying schedules, including evenings, weekends, and holidays, based on property business needs.
Travel is primarily local during the business day, although occasional out-of-area or overnight travel may be required.
A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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